We use Singpost Normal Mail and local couriers (NinjaVan or QXpress) to facilitate the delivery of our orders and are unable to deliver at specific times. Orders will be shipped out within 1-3 working days.
We will contact you to arrange delivery of your item(s) on a given day and we regret that we cannot give you an exact time for delivery. Delivery usually takes place between 10am to 4pm, Monday to Friday, excluding Saturday, Sunday and Public Holidays. We are unable to deliver at specific times (e.g. at 9am, before 5pm, after 7pm etc.).
* Please note for bulky item delivery (e.g. hospital bed), an additional charge of $50 per flight of stairs will apply for delivery to non-lift-accessible storey.